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Member Operations Assistant

Job Details

Req #:
3721

Job ID:
15151

Job Location:
New York, NY

Zip Code:
10041

Category:
Office and Administrative Support

Agency:
Elderplan

Status:
Regular Full-Time

Office:
Office-based

Salary:
$35,041.49 - $43,801.86 per year

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.


Benefits include:

  • Tuition Reimbursement for all full and part-time staff
  • Generous paid time off, including your birthday!
  • Affordable and comprehensive medical, dental and vision coverage for employee and family members
  • Two retirement plans! 403(b) AND Employer Paid Pension
  • Flexible spending
  • And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities:

This individual will perform basic clerical functions, with proficient PC skills, in order to support the Member Operations department. The Member Operations Assistant must interact with various departments via email and telephone to resolve member inquires/issues and is responsible for processing department member mailings. When needed, he/she will also

assist the Premium Billing Specialist with posting premium payments to member’s record in Market Prominence.

Qualifications:

  • High School Diploma or equivalent required; Associate’s Degree preferred
  • Minimum of two years related experience, preferred
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