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Community Outreach Liaison

Job Details

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Req #:
3557

Job ID:
15003

Job Location:
Brooklyn, NY

Zip Code:
11235

Category:
Customer Service

Agency:
Menorah Center for Rehabilitation & Nursing Care

Status:
Regular Full-Time

Office:
Facility

Salary:
$80,000.00 - $100,000.00 per year

Promotes the development of current and new relationships with outside agencies, to further enhance admission volume within the facility.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

 

Benefits include:

  • Tuition Reimbursement for all full and part-time staff
  • Generous paid time off, including your birthday!
  • Affordable and comprehensive medical, dental and vision coverage for employee and family members
  • Two retirement plans! 403(b) AND Employer Paid Pension
  • Flexible spending
  • And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities:

Ensures that referral targets are maintained through various marketing techniques

Professional Standards:

  • Visits local hospitals to identify potential residents.
  • Develops and maintains relationships with social workers and discharge planners at local hospitals.
  • Reviews PRI and communicates with appropriate discipline to ensure that the needs of the potential residents can be met by the facility
  • Provide information regarding the facilities and services provided to inquiries made by potential clients and their families in person and via the telephone.
  • Educate the community about the services provided by MJHS.
  • Collaborates to develop the Public Relations and Marketing materials and activities.

Directs the admissions process

Professional Standards:

  • All PRI's are reviewed and responded to in a timely and appropriate manner.
  • Candidates are prioritized for admission in keeping with the facility's financial and clinical objectives and capabilities.
  • All admissions meet the appropriate pay source criteria.
  • Maintains up to date knowledge of regulatory and reimbursement requirements pertaining to Long Term Care admissions.

Represent MJHS with outside agencies.

Professional Standards:

  • Attends community committees, councils, forums and religious institutions and area legislators.
  • Develop and deliver presentations to area agencies and organizations.
  • Manages performance of direct and indirect reports. Provides orientation, coaching, training and development.  Takes corrective action when necessary.
  • Utilizes corporate services resources such as Human Resources, Compliance, Legal, Finance, Information Services, Marketing, etc., as appropriate.
  • Ensures appropriate staffing and resources to support department/agency services.  Monitors productivity throughout the year and participates in annual budget preparation.
  • Interviews and participates in the selection process for qualified staff in collaboration with Human Resources and department management.

Qualifications:

Education:                                   Bachelor's Degree in Marketing or related field

Experience:                                 Three to five years' experience in communications, social work or community

                                                    relations/outreach within a healthcare setting.

Specialized Knowledge and            Proficient in Microsoft word, excel, e-mail, internet navigation.  Experience in ADL

Skills, License/Certification            preferred.

                                                   Excellent communication skills (both oral & written)

                                                   Excellent analytical and organizational skills

                                                   Ability to utilize time management in scheduling and carrying out assignments

                                                   Marketing, Managerial, Communication, Analytical and Organizational skills

                                                   Ability to secure confidential matters

                                                   Ability to perform multiple tasks simultaneously and prioritize effectively.

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