Assistant Director of Clinical Services

Req #:

3257

Job ID:

14717

Job Location:

New York, NY

Zip Code:

10006

Category:

Management - Clinical

Agency:

MJHS Hospice & Palliative Care

Status:

Regular Full-Time

Office:

Hybrid

Salary:

$130,000.00 - $155,000.00 per year

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness and belonging for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Sign-on Bonuses OR Student Loan Assistance for clinical staff
• FREE Online RN to BSN and MSN degree programs!
• Tuition Reimbursement for all full and part-time staff
• Dependent Tuition Reimbursement for clinical staff!
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities:

• Creates, revises and communicates policy reviews and updates for management and staff. Educates staff as needed with policy & procedures manual.
• Communicates with all directors and managers in disseminating policies from the Director of Clinical Services, facilitating the process of Clinical Practice Council.
• Assuring continuity of care for all patients, involving any and all departments necessary to insure quality and continuity of patient/family care.
• Assures that the teams utilize appropriate resource services (ambulance, IV therapy, DME, inpatient facilities, and resource agencies) to implement orders.
• Assures the care delivered in a hospital, long term care facility, Residences, In-Patient or Assisted Living Facility is appropriate, meeting the needs of the patient/family as well as the facility in accordance with the goals set forth by the Director of Clinical Services.
• Plans, organizes, and communicates with the Director of Clinical Services/management staff in order to meet and exceed the needs of the patient/family, referral sources and the community with complete customer satisfaction.
• Assists the clinical team in the provision of quality patient care services within the business model (The Model) and productivity standards, reporting in with ED as applicable.
• Assists with the innovation of new programs, when appropriate, to better meet the needs of specific patient populations.
• Assists with the innovation of new programs, when appropriate, to better meet the needs of specific patient populations.
• Assists the Director of Clinical Services and the management team with educating staff in all areas of federal, state and local laws and regulations as well as Joint Commission standards and CMS conditions of participation and the Agency’s standards of care, policy and procedures.
• Conducts chart reviews for appropriate documentation of patient/family care and utilization of resources as directed by the Director of Clinical Services.
• Works with the Vice President of Clinical Services on special projects interfacing with all aspects of the organization in collaboration with management.
• Manages performance of direct and indirect reports. Provides orientation, coaching, training and development. Takes corrective action when necessary.
• Utilizes corporate services resources such as Human Resources, Compliance, Legal, Finance, Information Services, Marketing, etc., as appropriate.
• Ensures appropriate staffing and resources to support department/agency services. Monitors productivity throughout the year and participates in annual budget preparation.
• Interviews and participates in the selection process for qualified staff in collaboration with Human Resources and department management.

Qualifications:

• Registered Nurse (RN) in the state of New York.
• Master’s degree from an accredited four-year college or university or an equivalent combination of education and experience: Nursing, healthcare administration or related field preferred. 
• Hospice and palliative care experience strongly preferred.
• A minimum of five years’ experience in healthcare, with three years managerial/administrative experience required.
• Knowledge and experience in healthcare management and interpersonal relations.
• Knowledge of current Joint Commission accreditation program.
• Communicates effectively, with excellent written, verbal and listening skills.
• Employs planning, business and financial management skills, including evaluative skills.
• Collaborates effectively as a leader in a dynamic healthcare setting.
• Employs problem-solving, teamwork, and consensus building and negotiation skills.
• Prioritizes work activities to achieve goals in a timely manner.
• Demonstrates understanding of the needs of patients with serious progressive illness and their families.

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