Call Center Triage RN

Req #:

2671

Job ID:

14196

Job Location:

Bronx, NY

Zip Code:

10467

Category:

Hospice Nursing

Agency:

MJHS Hospice & Palliative Care

Status:

Regular Full-Time

Office:

Office-based

Salary:

$100,000.00 - $119,600.00 per year

Our groundbreaking hospice and palliative care programs offer a broad range of facility and community based services to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services to diverse populations. We foster collaboration, celebrate achievements, and promote diversity, equity, and inclusion. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Sign-on Bonuses OR Student Loan Assistance for clinical staff
• FREE Online RN to BSN and MSN degree programs!
• Tuition Reimbursement for all full and part-time staff
• Dependent Tuition Reimbursement for clinical staff!
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities:

Manages clinical coordination during on call shifts as initiated by algorithms and as initiated by primary members of the IDT, noting need to follow up with phone calls and visits. hProvides quality professional telephonic intervention to patients based on the Plan of Care. Participates and contributes to the Interdisciplinary Team Process.  Provides leadership support and guidance to call center staff for clinical/non clinical issues and situations. Elevates complex issues to Team Manager, AOC or Hospice MD on call. Manhattan - Office based position, Monday - Friday 4:30 pm to 11:30 pm, every other Saturday & Sunday, 9 am - 9 pm. home care, nursing, RN, homecare, nurse, hospice, home care hospice, hospice nurse, hospice rn

Qualifications:

• Minimum of three years of hospice nursing experience
• Supervisory or leadership experience preferred
• New York State RN license, NYS valid driver's license
• National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire

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