Customer Service Jobs at MJHS in New York, NY

With a comprehensive range of services combined into one integrated health system, MJHS is able to offer you many unique opportunities to deliver world-class patient care. You have the option to provide direct care at the bedside, explore case management or advance into leadership here at one of New York's leading health systems. Customer service Jobs in New York, NY may include:

A&G Coordinator - investigate and respond to written or verbal appeals and grievances submitted by members and providers in accordance with Contract Benefits and CMS and DOH regulations

Customer Service Representative - Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers.

Member Services Representative - Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers.

Giving you what you need to achieve the right balance in your career is a top priority at MJHS. After all, when you feel valued, respected and appreciated, it’s easier to care about others in return. Apply online today for a Customer Service job at one of our locations.

What experience or qualifications do I need to apply for jobs?

MJHS offers career opportunities for individuals at all stages, including students, recent graduates, experienced healthcare professionals, and administrative staff. Qualifications vary depending on the role: entry-level and support positions may require a high school diploma or equivalent, while nursing, hospice, home care, rehabilitation, and specialized healthcare roles typically require relevant degrees, certifications, and professional licensure. MJHS values compassionate individuals who are dedicated to delivering quality care and support to patients and families.

What benefits does MJHS provide New York, NY employees?

MJHS offers New York, NY employees a comprehensive benefits package designed to support employees’ health, financial security, and work-life balance. Eligible employees may receive medical, dental, and vision coverage; retirement savings plans; paid time off; tuition reimbursement; wellness programs; and professional development opportunities. The organization is committed to helping employees grow their careers while supporting their personal well-being.

Where are MJHS positions located?

MJHS provides career opportunities throughout the New York metropolitan area across its hospice, home care, rehabilitation, palliative care, and senior care programs. Positions are available in patient care, administration, clinical support, and corporate services at various community-based and healthcare locations.

What is MJHS workplace culture like?

MJHS fosters a compassionate, mission-driven workplace culture focused on dignity, respect, and exceptional patient care. Employees work in a collaborative and supportive environment that values diversity, teamwork, and continuous learning. The organization encourages professional growth while empowering team members to make a meaningful difference in the lives of patients, residents, and families.